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Nursery Sales and Covid-19

by | Apr, 2020

In response to Covid-19 we are changing the way we sell our nursery plants and operate our farm this season.

ON-LINE SALES & PICK UP ONLY

Nursery plants will now be available for purchase via Browse& Buy and Quick Order links through our Plants, and Store website pages.

We will be uploading new stock information and photos as they become ready for sale.

Paid orders to be collected from the front of our Nursery at an agreed time.

Upon receipt of plant orders we will email and/or SMS you with confirmation of stock availability, payment details and collection time.

We may need to call you if we need to clarify your order.

We prefer payments to be direct deposited to our bank account. Using our PayID fund transfer is usually completed within a day. We will also accept cash in an envelope with the correct amount on pickup.

PHONE SALES

Sales of plants are available to customers without internet access. We can take these orders over the phone but cannot process credit card payments.

RETURNS

If any stock is unwanted at pickup, please leave behind and we will send you a refund. Due to pest and disease transmission, we will not refund stock after pick up. Please read our terms and conditions policy for more information.

During collection while maintaining social distance we will be able to briefly chat about your purchased plants, how to best grow and also say g’day.

As a small local nursery, this very much a new situation for us, and would like to thank old and new customers for their understanding  and continued support.

We hope before too long we can welcome customers back into our Nursery display areas.

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